CONTACT
Meet Your NFP Team
DAY-TO-DAY SUPPORT
Brittany Smith Client Advocate
Day-To-Day Support
- Client service and support
- Primary contact for resolving billing, claims, enrollment, and carrier issues and document requests
- Implemetation management and support
- reviews plan documentation for accuracy
D: 317.218.1564 bsmith@firstpersonadvisors.com
Sarah Wilzbacher Technology Solutions Manager
Employee Navigator, SimplyPeople & Care Line Support
- Product and implementation manager for SimplyPeople, Employee Navigator and Care Line
- Oversees technology & service build processes
- Resolution manager for technology & service
844.297.9907 Callthecareline.com M-F, 8am-5pm
Sarah Wilzbacher Technology Solutions Manager (NFP)
employeenavigator.com Employee Navigator Knowledge Base
Chelsea DuKate (317) 446-9387
000.000.0000 Suport@gusto.com gusto.com
EMPLOYEE BENEFITS: CARRIER CONTACT
Anthem (Medical)
Member Services 833.578.4441 anthem.com Mobile App: Sydney Health (iPhone | Android)
Telehealth (LiveHealth Online) 888.548.3432 livehealthonline.com Mobile App: LiveHealth Online
Principal (Dental, Vision, Life, Disability)
Member Services General: 800.986.3343 Dental: 800.247.4695 Vision: 800.877.7195 principal.com
Employee Assistance Program (EAP)
Magellan Ascend Premier (in partnership with Principal) 800.356.7089 magellanascend.com
Infinisource (COBRA)
Employers: 866.320.3040 Participants: 800.594.6957 Infinisource.com