ACTIVE
Benefits designed for Police and Fire Fighters, by Police and Fire Fighters.
This interactive resource will walk you through your benefit offerings, and make sure you have what you need to decide which plans are best for you and your family.
Welcome to your benefits package!
This Digital Benefits Guide contains detailed summaries of the benefits offered to you. We encourage you to take the time to educate yourself about your options and choose the best coverage for you and your family. Whether you are a newly hired employee or a current employee enrolling during Open Enrollment, elections you make at this time will remain in effect until the next Open Enrollment period, unless you have a qualifying life event that allows a plan change.
OPEN ENROLLMENT
Nov 11 - Nov 25
This Digital Benefits Guide contains detailed summaries of the benefits offered to you. We encourage you to take the time to educate yourself about your options and choose the best coverage for you and your family. Whether you are a newly hired employee or a current employee enrolling during Open Enrollment, elections you make at this time will remain in effect until the next Open Enrollment period, unless you have a qualifying life event that allows a plan change.
Watch to learn more about your benefits!

Who is eligible?
Any regular, full-time employees currently working 30 hours or more a week for the City of Jacksonville in a position covered by any collective bargaining agreement with the local chapters of Fraternal Order of Police (FOP) or the International Association of Fire Fighters (IAFF).
- Spouse, by legal marriage.
- Children under the age of 26.
- Children who become disabled before age 26 and rely on you for support are eligible for health coverage.
- Newborn children of a covered child (grandchildren) are eligible for medical coverage until they reach 18 months as long as the child’s parent remains covered.

When can I enroll?
You can enroll only at certain times throughout the year.
- Open Enrollment is your opportunity to evaluate your benefit options and make changes for the following year. Benefits selected during Open Enrollment are effective January - December.
- Your coverage begins the first day of the month following 30 days of employment. You must complete your enrollment prior to your eligibility date and all required documentation must be provided at least ten days prior to your eligibility date.
- Employees enrolling due to a qualifying life event change must enroll or waive coverage within 30 days from the date of the qualifying life event.

How do I make changes?
Open Enrollment is the one time each year that employees can make changes to their benefit elections without a qualifying life event.
- A Qualifying Life Event (QLE) is a major life event that allows you to change your benefits mid-year. During the QLE, you may add or drop coverage for you or your eligible dependents. You cannot change plan types during a QLE.
- You will be required to furnish documentation of the change within 30 days of the event. Supporting documentation must contain the reason for the change, the date of the event, and the family members who are affected by the event.
Learn more about
Qualifying Life Events
Resources
This Digital Benefits Guide is your go-to resource for benefits information, designed to help you make an informed decision about your elections. To view carrier contact information, required notices, glossary, and more, visit the Resources page.
Member Support
The JPOFFHIT Benefits Support Team is here to help. We're available Monday through Friday between 8 AM - 5 PM to answer your questions.
Call 800-978-0632 or email questions@jpoffhit.org.

This Digital Benefits Guide is intended to highlight available benefits and should not be relied upon to fully determine coverage. The benefits plan may not cover all health care expenses. More complete descriptions of benefits and the terms under which they are provided are contained in the Certificate of Coverage that you will receive upon request. If this Digital Benefits Guide conflicts in any way with the policy issued by the employer, the policy shall prevail.