CareFirst Member Benefits
Blue Rewards
Earning your rewards has never been easier! With our Blue Rewards incentive program, you can decide which healthy activities interest you and be rewarded for completing them. Blue Rewards offers you incentives for taking steps to get and stay healthy. Both you and your spouse/domestic partner can earn rewards for completing one, or all, of the following activities:
- RealAge Test
- Complete a Health Screening
- Retake the RealAge test
- Participate in Health Coaching
To start earning your rewards, visit carefirst.com/wellbeing to log in or register for your account.
7 Cups Program
CareFirst together with 7 Cups of Tea (7 Cups), the world’s largest behavioral health support system—is pleased to offer a digital resource to help you live your best life. With the CareFirst Behavioral Health Digital Resource, you can get the emotional care you need, when you need it, 24/7. You can also connect to a caring, accepting community and learn new skills to help you grow stronger.
To set up your free account, visit carefirst.com/myaccount and enter your CareFirst My Account username and password. Once logged in to My Account, scroll down to the Featured Resources and select the Behavioral Health Digital Resource tile. After you’ve registered, simply log in and start your journey to better mental health.
One Medical
Having a place to turn for your physical and mental health whenever you need it can be reassuring. That’s where your One Medical benefit comes in. We’re a primary care practice that makes it faster, easier, and more enjoyable to get care, anytime in our offices and 24/7 from your phone. Same/next-day appointments that start on time: Talk to an available provider of your choice about any health topic from prevention to mental health to sexual health to chronic conditions in an oce or over video at a set time.
24/7 care with Video Chat: Get care for urgent issues (like COVID-19, a stomach bug, or sprain) over Video Chat in minutes or message our medical team with our app anytime, day or night. There’s no cost to you and it could potentially save you an unnecessary trip to the ER or urgent care.
Offices across the country: Get exceptional care and drop-in lab work at beautiful offices designed to put you at ease whether you’re at home or traveling.
Download the One Medical app to easily book appointments, request prescriptions, get care 24/7, message providers, view your care plan, and more. Sign up now by clicking the button below! Use code: HPCXOM.
Staying Healthy During Preganacy
CareFirst wants to help you maintain the best possible health throughout your pregnancy. There are many programs and tools available to help you prepare for the healthiest arrival.
Online pregnancy center: Access interactive tools and a wealth of information about pregnancy, labor and delivery and newborn care.
24-hour healthcare advice line: Unable to reach your doctor? Call the Nurse Advice Line and speak to a registered nurse who can help answer your clinical questions or guide you to the most appropriate care. 800-535-9700
High-risk pregnancy support: If your provider determines you might be at risk for premature delivery or medical complications, a CareFirst Nurse Care Manager, specialized in obstetrics, will work with you and your doctor to help you have the healthiest delivery possible.
Behavioral health support: For parents who may experience loss, depression, anxiety, or addiction, there are resources available to support you.
Lactation consultation: Receive comprehensive breastfeeding education, support, counseling and more.
EMPLOYEE ASSISTANCE PROGRAM (EAP)
Administered by Reliance Matrix
Sometimes it helps to consult with a professional when it comes to personal situations or balancing work and family. The Employee Assistance Program, administered through Reliance Matrix, is CONFIDENTIAL service, free of charge to you and your family and designed to help with personal, job and family concerns. EAP services offer a confidential source of initial counseling and referral assistance regarding work and family problems, substance abuse, financial, legal, or other personal problems. You and the members of your household are entitled to 3 face to face visits with a licensed clinician per incident, per individual, per calendar year. The counseling sessions are available through the EAP for personal difficulties such as:
- Family, marital problems or parenting concerns
- Emotional difficulties like depression and anxiety
- Drug and alcohol dependence
- Stress and burnout
- Conflicts at work
- Questions about legal or financial concerns
- Questions about child or elder care
For more information on the EAP program, call 855-775-4357 or visit https://rsli.acieap.com. Company Code: RSLI859.
Travel Assistance Program
Administered by Reliance Matrix
Travel assistance can help you avoid unexpected bumps in the road anywhere in the world for you, your spouse and dependent children on any single trip, up to 120 days in length, more than 100 miles from home. You will have access to Pre-trip assistance, medical assistance, and emergency travel support services. Travel Assistance automatically includes Identity Theft Assistance, whether at home or traveling, this benefit provides education, prevention and recovery information to help you protect your identity. Travel services provided through OnCall International.
- Help replacing lost prescriptions and passports
- Referrals to Western-trained, English speaking medical providers
- Emergency medical evacuation
- Legal/interpreter referrals and more
For more information call 800-456-3893 (U.S.) or 603-328-1966 (Outside of U.S.). or visiting the website at www.oncallinternational.com.
ID Theft Protection & Bereavement Support
Administered by Reliance Matrix
Identity Theft Protection
InfoArmor Identity Protection's comprehensive recovery services will go the extra mile to help you resolve your case and restore your identity, saving you time, money, and stress. Plus you can rely on up to $25K in identity fraud expense reimbursement to cover related out-of-pocket costs. Nobody thinks identity theft will happen to them until it does. That’s when you need a trusted expert by your side to help pick up the pieces. InfoArmor’s unique combination of proprietary technology and remediation expertise provides peace of mind every step of the way — so you can live confidently online.
For more information call 855-246-7347 or visit infoarmor.reliancematrix.com.
Bereavement Support Services
Bereavement Support Services provide confidential and professional support services to all covered employees and family members to cope with the loss of a loved one at no extra cost. Along with your coverage from Reliance Matrix, you are offered access to unlimited and confidential telephonic grief counseling, legal and financial consultation through ACI Specialty Benefits just when you need it most.
- Unlimited Phone Consultation for Any Financial Issue
- Unlimited Phone Consultation for Any Legal Issue
- Online Legal and Financial Resource Center Including Document Preparation
For more information, call 855-775-4357, visit www.reliancematrix.com or email:rsli@acieap.com.
InsurChoice By NFP
All-around protection for what matters most to you spanning the entire breadth of NFP’s focused expertise. InsurChoice offers you the ability to personalize your own protection bringing you quick, convenient, holistic coverage with incredible cost-saving discounts across a variety of top-rated insurance products and carriers. InsurChoice is 100% employee paid. InsurChoice cannot be deducted from your paycheck.
Key Benefits include:
Competitive Pricing: One size doesn’t fit all, so you can match yourself with the best rates and coverages from multiple insurance companies.
Custom-Tailored Coverage: Select the products that meet YOUR needs.
Stability: We have relationships with key national carriers who have a proven track record of rate and coverage stability.
Innovation: With our innovative product delivery platform we are constantly striving to add more benefits and improve your experience. Discount Marketplace: As part of InsurChoice, take advantage of The BenefitHub.
Discount Marketplace: We make it easy for you to access amazing discounts, cashback offers, and discounted gift cards from over 200,000 vendors, all in one place.
Coverage Options Include:
- Auto Insurance
- Home Insurance
- Renters Insurance
- Pet Insurance
- Home Warranty
- Discount Program
- TeleAdvocacy Package
- Mental Wellness
- Travel Protection
- Personal Cyber & Identity Theft
For more information on InsurChoice click the button below or email: InsurChoice@nfp.com.
Empowering Your
Wellbeing Journey
From prevention and physical health to mental health and well-being and everything in between.
Check out a fabulous new resource our benefits partner, The Bailey Group, an NFP Company, has made available. At Wise & Well, you'll find an abundance of valuable and thought-provoking resources, including:
- Well-being articles
- Live and on-demand webinars
- Simple exercises
- Healthy recipes
- Tips and infographics
- And more!
