Employee Assistance Program
We are proud to offer a comprehensive Employee Assistance Programs through New York Life. The EAP program provides you and your family members with confidential, personal and web-based and in-person support on a wide variety of important and relevant topics — such as stress management, child or elder care, identity theft, and legal and financial issues.
Watch this video to learn more about Employee Assistance Program
Want to access your EAP?
Call 1-800-344-9752 or visit www.guidanceresources.com | Web ID: NYLGBS
New York Life's EAP services are available to all employees and their family members regardless of enrollment in Shields Health plans.
EAP Services for you and your family:
- Available 24/7 and completely confidential
- Consultative services to provide direct support and assistance
- Work/life assistance that can help you save money and balance commitments
- Access to legal and financial assistance and resources - including WillPrep Services
- And much more!
Wellable
Shields Health has chosen Wellable as the health and wellness platform for you and your colleagues. With Wellable, you will have the opportunity to have fun while getting active, improving your health and well-being, and qualifying for prizes!
To get started, create a Wellable account by completing the form below. Once completed, check your inbox for a welcome email containing your Wellable credentials for access to your account. You will also receive instructions for connecting an app or activity tracker to your account—it's the easiest way to automatically track your activity and earn points!
Contact the provider of these benefits by visiting this website: Wellable - www.wellable.co
Contact the provider of these benefits by visiting this website: Goodpath - www.goodpath.com
Work Transportation
If you use the MBTA for work transportation, you can save with a monthly discount through Shields.
Shields Health MBTA Pass policy:
- This must be used as your primary transportation to and from work.
- You must be an active Shields’ employee, regularly scheduled for 20+ hours per week.
- The cost of the pass is deducted for the month PRIOR to the pass month.
- A Charlie Card (Subway/Bus Pass) is replenished every month as long as you are eligible.
- Employees may not submit for parking reimbursement if enrolled in the T Pass Program.
- Employees not using the MBTA benefit may submit for on-site parking expenses, with a maximum reimbursement of $14.00 per shift/ day worked.
Student Loan Assistance
Shields is proud to offer eligible employees the Fidelity Student Debt Program, to help you pay off your loan(s) faster and save money. Employees will be able to apply a maximum of forty (40) hours of accrued and unused PTO to be applied to active student loan debt. Enrollment information will be sent to employees via email annually.
Why are we doing this?
Because you asked and we listened. We know that student debt is a very real obstacle to everything from making ends meet to reaching your retirement goals. We worked with Fidelity to find a way to help you pay off your loan(s) faster so that you can focus on more important things.
Shields Cares
Shields Cares, an employee-driven and managed fundraising group, stands as a testament to our commitment to kindness, character, and excellence—core values that define us at Shields. Our mission is clear: to nurture a financial safety net, ready to support our colleagues facing unexpected medical expenses.
By setting up payroll contributions, you not only help your colleagues but also enjoy the added benefit of tax deductibility. Join us in making a difference through Shields Cares. Add a bi-weekly contribution today in ADP. Contributions as little as $1 can help someone in need.
Shields Rewards
In 1999 an anonymous Shields Health employee initiated the WOW program as a way to recognize fellow colleagues for a job well done. Throughout the years, hundreds of employees have been awarded WOWs’ for their outstanding patient care, excellent customer service, exceptional helpfulness with a coworker, or going above and beyond in their job duties. The only requirement to send a WOW is to provide specific details regarding the action that you would like recognized so it can be included in the certificate to the employee. Shields Health is proud of this program and the shining stars that make this organization a success!
Empowering Your
Well-Being Journey
From prevention and physical health to mental health and well-being and everything in between.
Check out a fabulous new resource our benefits partner, NFP, has made available. At Wise & Well, you'll find an abundance of valuable and thought-provoking resources, including:
- Well-being articles
- Live and on-demand webinars
- Wellness toolkits
- Simple exercises
- Healthy recipes
- Tips and infographics
- And more!
Shields InfoHub
The Shields InfoHub is crafted with employees in mind, serving as your central resource for communication and support. From accessing essential updates and documents to connecting with team members, the InfoHub has everything you need to stay informed and engaged. Key resources, such as the Employee Handbook, which covers topics like leave policies, are readily available under the HR Hub section, or on the quick links section for easy access. Additionally, you’ll find important required notices and a comprehensive listing of employee perks and wellness opportunities under Perks & Wellness. The InfoHub is here to elevate your experience and support your journey at Shields Health.
