Rightway is your guide to better health!
Rightway is a service that guides you through a better healthcare experience. We provide you with unlimited access to a trusted advocate who can answer your healthcare questions and take care of actions for you.
Start Using Rightway
- Visit member.rightwayhealthcare.com
- Call 305-851-7310
- Or connect with your health guide through the Rightway app on your mobile phone.
The Rightway app is a single source where you can view your benefits information, find a doctor in your area, or connect with your dedicated health guide who can answer your questions and take care of actions for you. Visit the App Store or Google Play to download the Rightway App.
Need care? Your guide will...
- Find you the best doctor and make an appointment.
- Assess your symptoms and figure out next steps.
- Provide upfront pricing for medical visits.
Unexpected bill?
- Send it our way and we’ll explain the charges.
- If something looks wrong, we’ll dispute it on your behalf.
Not sure where to start?
- Connect with your guide to do a health assessment.
- Get an overview of your benefits.
Rightway was there for Jasmin, Luis, and Maria during a time of need.
View the member testimonials below!
Jasmin needed emergency foot surgery. After the procedure, Rightway found her an in-network podiatrist for follow-up appointments and a nearby physical therapy clinic so she could start on the path to recovery.
"The entire time, I felt like I had a personal assistant looking out for me. I didn't have to spend hours on the phone or stress about the situation — Rightway took care of it all for me. It took so much off my plate."
Jasmin | Field Dispatcher
Luis received an unexpected medical bill after his hospital visit. Unsure of the charges and their accuracy, he felt overwhelmed and didn’t know where to start.
"Activating my Rightway membership was quick and easy, and I instantly felt relief knowing I had support. Rightway walked me through each line of my bill. It felt like I had someone truly on my side."
Luis | Truck Driver
After Maria's shoulder procedure, Rightway continued to support Maria through all of her care needs. From finding high-quality providers and scheduling appointments for her to disputing incorrect bills, the Rightway care team is always working to make her feel supported.
“Rightway is an ally, advocating for me when I need it the most. It’s one of my favorite benefits, and I know I can rely on it. I can’t imagine doing healthcare without it.”
Maria | Warehouse Associate
Mental Well-Being
Employee Assistance Program
Life doesn’t always go as planned. And while you can’t always avoid the twists and turns, you can get help to keep moving forward. We can help you and your family, those living at home, get professional support and guidance to make life a little easier. Our Employee Assistance Program (EAP) is available to you in addition to the benefits provided with your Prudential insurance coverage. This program, offered through GuidanceResources, provides you with easy-to-use services to help with the everyday challenges of life — at no additional cost to you.
EAP Highlights
Confidential Counseling
The Employee Assistance Program (EAP) provides up to 8 no-cost, confidential counseling visits to help you navigate life's challenges. Your Employee Assistance Program (EAP) can help address the personal issues you and your dependents are facing. This service, staffed by experienced clinicians, is available by phone 24 hours a day, 7 days a week. A GuidanceConsultant is available to listen to your concerns and refer you to a local provider for in-person counseling or to resources in your community.
Call any time with personal concerns, including:
- Depression
- Stress and anxiety
- Marital and family conflicts
- Alcohol and drug abuse
- Job pressures
- Grief and loss
AVAILABLE 24 HOURS A DAY, 7 DAYS A WEEK
Physical Well-Being
Financial Well-Being
STG supports employees' financial health and well-being by offering benefits and services that ensure you can feel secure in your financial future and are able to make choices that allow you to enjoy life.
401(k) & Retirement Services
Planning for retirement doesn't have to be complicated. Set up your account to stay on track with your retirement savings goals. And since your life is busy enough, Principal has made getting to your information simple and convenient. Click the buttons below for additional details and instructions.
Questions? Call Principal at 800-986-3343
Plan #731205
Chase Home Lending Program
STG has partnered with Chase Bank to offer employees the Chase Home Lending Program. Whether you are buying a home or refinancing, take advantage of the lending options, competitive rates, expertise and personalized services you'll get from your dedicated Chase Home Lending Advisor.
Community Resources
211.org
Get help with housing, paying bills, food programs, healthcare, substance use, and more.
Call: 211
Website: 211.org
988 Suicide & Crisis Lifeline
We can all help prevent suicide. The 988 Lifeline provides 24/7, free and confidential support for people in distress as well as prevention and crisis resources for you or your loved ones.
Call or text: 988
Chat: 988lifeline.org/chat
USA.gov
Learn how to apply for government programs to help with food, bills, housing, and more.
Call: 1.844.USA.GOV1
Website: usa.gov
National Domestic Violence Hotline
Our advocates are here to listen without judgement and help you begin to address what’s going on in your relationship. Our services are always free and available 24/7.
Call: 1.800.799.7233
Text: Text "START" to 88788
Chat: thehotline.org
Empowering Your
Well-Being Journey
From prevention and physical health to mental health and well-being and everything in between.
Check out a fabulous new resource our benefits partner, NFP, has made available. At Wise & Well, you'll find an abundance of valuable and thought-provoking resources, including:
- Well-being articles
- Live and on-demand webinars
- Wellness toolkits
- Simple exercises
- Healthy recipes
- Tips and infographics
- And more!
Featured Edition
IN THE NOVEMBER 2026 EDITION:
- The Caregiver’s Compass
- Wise & Well Webinar: Self-Care for the Caregiver: Practical Strategies for Real Life - Register!
- Monthly Moves: Building Everyday Strength
- Recipe: Instant Pot Pesto Zuppa Toscana
2026 WISE & WELL WEBINAR SERIES
The Caregiver's Compass
Caregiving can be one of life's most meaningful roles, but it also comes with unique challenges and demands. In this session, Michele Ertl-Rosner, a long-term caregiver and parenting advocate, shares practical, realistic strategies for prioritizing your own wellbeing while caring for others.
November 10, 2026 | 12:00 p.m. ET
Looking Ahead!
Our 2027 Wise & Well Webinar series will take place on the following dates from 12:00-1:00 ET: