Employee Assistance Program (EAP)
Life can be a juggling act. It takes time and energy to manage your work, family and personal wellbeing. Donovan CPA is pleased to offer an Employee Assistance Program (EAP) available to help you manage life’s daily challenges. Offered through Principal, and administered by ComPsych, this benefit offers confidential, professional support for emotional health and work-life balance concerns at no cost to you or your family.
Watch this video to learn more about Employee Assistance Program
Want to access your EAP?
Introducing a new EAP provider
Effective January 1, 2026
With an EAP, you and your family have access to free, confidential resources to help handle everyday and not so everyday challenges.
Please use Magellan Healthcare through the end of the year:
Phone: 800-450-1327; International: 800-662-4504; TTY: 711
When you create an account, enter Principal Core as the program name at Member.MagellanHealthcare.com
EAP Services
Confidential Counseling
- Anxiety, depression, stress
- Grief, loss, life adjustments
- Relationship/marital conflicts
Work and Lifestyle Support
- Child, elder, and pet care
- Moving and relocation
- Shelters, government assistance
Legal Guidance
- Divorce, adoption, family law
- Wills, trusts, estate planning
- Free consultation and discounted local representation
Financial Resources
- Financial planning, retirement, taxes
- Relocation, mortgages, insurance
- Budgeting, debt, bankruptcy
Digital Tools and Support
- Immediate connection to counseling, work-life support, and more
- Personalized guided behavioral health and well-being programs
- Interactive articles, videos, on-demand trainings, digital self-care tools
- Accessible resources for anxiety, stress, mindfulness, sleep, and more
Well-Being Support
- One-on-one Well-Being Coaching for positive lifestyle changes
- Improve mindfulness, nutrition, sleep, exercise habits
- Support for smoking cessation, weight management, and more
QUESTIONS? CONTACT THE CARE LINE
Care Line is an NFP-sponsored program that is staffed by dedicated professionals to help you understand the benefit options made available to you. Whether you have concerns about a recent claim or bill, finding an in-network doctor or just some guidance on which medical plan is right for you and your family, the Care Line can help educate and advocate. The Care Line is available to all employees and children over 18 who are enrolled on the benefit plan.
Contact the Care Line at (844) 717-8777, or you can submit your questions at callthecareline.com.
The Care Line is open Monday - Friday from 8:00 am - 7:00 pm (EST).