Employee Assistance Program
The comprehensive Employee Assistance Program, available through Principal, provides you and your family members with confidential, personal and web-based support on a wide variety of important and relevant topics — such as stress management, dependent/elder care, nutrition, fitness, and legal and financial issues.
Introducing a new EAP provider
Effective January 1, 2026
With an EAP, you and your family have access to free, confidential resources to help handle everyday and not so everyday challenges.
Effective January 1, 2026, please use ComPsych:
Phone: 844-869-2365; TTY: 711
When you create an account, enter PrincipalCore as the program name at GuidanceResources.com
Through December 31, 2025, please use Magellan:
Phone: 800-450-1327; International: 800-662-4504; TTY: 711
When you create an account, enter Principal Core as the program name at Member.MagellanHealthcare.com
EAP Services for you and your family:
- LifeMart Discount Center, with savings on a variety of products and services
- Self-assessments for identifying issues with stress, depression or substance abuse
- Health and wellness articles, guides, webinars, podcasts and calculators
Contact the provider of these benefits by calling this phone number or visiting this website: Principal Customer Service - (800) 450-1327, www.principal.com