Welcome to Your Digital Benefit Guide!
We are grateful for your dedication and service to our church community. As part of our commitment to supporting you, we have created this benefit guide to help you navigate the resources available to you and your family.
Through the guide you’ll find detailed information about health benefits, retirement plans, and other valuable offerings designed to care for your well-being—physically, financially, and spiritually.
We encourage you to explore this guide and reach out if you have any questions.
Thank you for all you do!
OPEN ENROLLMENT:
NOV 11 - NOV 20
This Digital Benefits Guide contains detailed summaries of the benefits offered to you. We encourage you to take the time to educate yourself about your options and choose the best coverage for you and your family.
Who is eligible?
In general, full-time employees working 30 or more hours per week are eligible for the benefits outlined in this overview. All non-temporary employees working 20+ hours per week are covered under a short-term and long-term disability policy at no cost. Coverage for employees begins on the first day of the month after date of hire, open enrollment, or at the time of status change to 30+. Eligibility includes:
- Your spouse (the person you are legally married to under state law)
- Your children under the age of 26 are eligible to enroll
When can I enroll?
You will need to review this Digital Benefits Guide to understand the coverage currently available to you.
- As a newly hired employee, you must enroll or waive coverage within 30 days from your date of hire.
- Employees enrolling due to a qualifying event must enroll or waive coverage within 30 days from the date of the qualifying event.
When do I make changes?
Employees can make enrollment changes at certain times throughout the year:
- During the designated annual Open Enrollment period for benefits effective the following plan year.
- As a New Hire within 30 days of date of hire.
- Upon having a Qualifying Life Event within 30 days of date of event (eligible QLEs include marriage, divorce, birth of a child, etc.). Log into Paycom right away if you have a Qualifying Life Event and need to make a change to your elections.
Watch this video to learn more about Qualifying Life Events
QUESTIONS? CALL THE CARE LINE
Care Line is an NFP-sponsored program that is staffed by dedicated professionals to help you understand the benefit options made available to you. Whether you have concerns about a recent claim or bill, finding an in-network doctor or just some guidance on which medical plan is right for you and your family, the Care Line can help educate and advocate. The Care Line is available to all employees and children over 18 who are enrolled on the benefit plan.
Contact the Care Line at (844) 717-8777, or you can submit your questions via email at support@callthecareline.com.
The Care Line is open Monday - Friday from 8:00am - 5:00pm (EST).
This Digital Benefits Guide only summarizes your benefit plans. If there is a discrepancy between the information in this document and the carrier plan document, the carrier plan documents will always govern.